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#BadMofo
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15,981 Posts
Discussion Starter · #1 ·
On Feb 18th I won this auction

eBay - New & used electronics, cars, apparel, collectibles, sporting goods & more at low prices

I paid immediately along with a few other auctions. That night, I was on my iPod, and noticed that my eBay app said the payment was still in a "pending status" which I thought was strange, since I paid with a DC and it's always instantaneous.

So I checked Paypal, and noticed that it was indeed pending and the email address was listed as as unregistered that was tied to the account. So I called Paypal to find out what was going on. The rep I spoke to mentioned the seller had recently changed their email addy but never confirmed. He mentioned that he'd send an email to the seller to confirm their email, and it should go through. Also suggested I send a email to the seller to explain what happened. So I did.

A day or two later, the seller responded saying he talked to PayPal, and that I'd have to cancel the payment, and he'd send me an invoice, so I did and responded to the email, letting him know that I'd be waiting on the invoice.

Well I never got an email back from the seller, and had forgotten about it with everything else going on. Then today in the mail I got a package, and in the package was the cards I had won.

The strange thing is, I never heard back from the seller, I never paid for items. Paypal had since cancelled my payment and returned the funds to my debit card.

So I guess I got some free cards? The transaction wasn't much in total, but how much do I chase the seller so to speak?
 

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Premium Member
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4,568 Posts
you have free cards have not been charged for them. what is there to chase???? unless you want to send them back because you didn't pay for them their yours.
 

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Camaro Crazy
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2,691 Posts
I would just send him a mail, thanking for prompt shipment of the purchased items and that they arrived all fine.

If he doesn´t ask for payment then, I would personally be happy to consider the matter closed.
 

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Premium Member
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1,249 Posts
What if this was the other way around and you were the seller? What would your reaction be then?
 

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Prototype CraZy!
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3,082 Posts
I would contact the seller one more time regarding the transaction, give a week for the response then take it from there..
 

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Premium Member
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1,022 Posts
I wouldn't feel right about how this transaction ended. Bottom line on this one, regardless of what caused it, you won an auction, recieved the items and never paid for them. Make it right and send the guy a payment. If this was me it sure would clear my conscious.

JMHO

Ben

On Feb 18th I won this auction

eBay - New & used electronics, cars, apparel, collectibles, sporting goods & more at low prices

I paid immediately along with a few other auctions. That night, I was on my iPod, and noticed that my eBay app said the payment was still in a "pending status" which I thought was strange, since I paid with a DC and it's always instantaneous.

So I checked Paypal, and noticed that it was indeed pending and the email address was listed as as unregistered that was tied to the account. So I called Paypal to find out what was going on. The rep I spoke to mentioned the seller had recently changed their email addy but never confirmed. He mentioned that he'd send an email to the seller to confirm their email, and it should go through. Also suggested I send a email to the seller to explain what happened. So I did.

A day or two later, the seller responded saying he talked to PayPal, and that I'd have to cancel the payment, and he'd send me an invoice, so I did and responded to the email, letting him know that I'd be waiting on the invoice.

Well I never got an email back from the seller, and had forgotten about it with everything else going on. Then today in the mail I got a package, and in the package was the cards I had won.

The strange thing is, I never heard back from the seller, I never paid for items. Paypal had since cancelled my payment and returned the funds to my debit card.

So I guess I got some free cards? The transaction wasn't much in total, but how much do I chase the seller so to speak?
 

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#BadMofo
Joined
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15,981 Posts
Discussion Starter · #7 ·
I wouldn't feel right about how this transaction ended. Bottom line on this one, regardless of what caused it, you won an auction, recieved the items and never paid for them. Make it right and send the guy a payment. If this was me it sure would clear my conscious.

JMHO

Ben
I've been trying to pay for it. I sent numerous emails, trying to get them to correct their email and send me an invoice. I can't pay for it until he sends me an invoice unfortunately. I feel the same as you do though
 

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Danica's #1 Fan
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15,845 Posts
Keep doing the right thing which you are doing, and that is trying to get the payment to him.

However, the seller broke the #1 rule of selling online, especially Ebay, get your money first, then send the item. He should of also made sure of all his contact, account information, etc was correct and current.
 

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The Mad Documenter!
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3,299 Posts
It's possible he may have felt bad about making you resend the payment and gave them as a gift.

Things that are sent to you in the mail, that you didn't pay for, are yours...weather or not you try to pay. (Unless they were stolen, then you are out of luck even if you did pay.)
 

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Premium Member
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14,620 Posts
I would offer to pay once, and if they don't respond at all. It really isn't my problem after that, and if you can't keep up with your side of the deal, oh well. I made the effort to fix the problem, but overall he should have never sent them without payment.

Now on the seller side of things, honestly here is how I look at it. If I somehow did this, and the seller tried to pay me after because they caught the problem. I would more than likely just have sucked it up, and told them it's on me because they were being honest. IF they never offered to pay, then it's on me as lesson learned.
 

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Registered
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903 Posts
Make a serious effort for a good amount of time, chasing all avenues and trying to do the right thing. In the end, if you have no luck contacting or being able to pay, at least you know you tried to do the right thing in the end. That is what is important.
 

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Legendary Member
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25,339 Posts
[MENTION=1840]Dubbs[/MENTION]
I would like to commend you for your effort in making this right. Here is what I recommend you do. Post a positive feedback immediately. Contact the seller through the Ebay system and through his auction (not through any other e-mail) stating that you have received the item, left feedack, and have been refunded payment due to an invalid e-mail address. Tell him you are awaiting further instructions on how to complete the transaction with him. Leave it at that.

I understand that if you receive something in the mail unsolicited that it is yours free; however, these items were not unsolicited. It was a purchase made through Ebay, and as such, you owe payment. You are making an honest effort to follow through, but I believe one final contact through the selling medium should be sufficient. After that, it becomes the seller's responsibility to send you the proper invoice. Regardless, he deserves a positive feedback for delivering the product.

As for anyone who says the cards are free, you need to rethink your position. You don't know why the seller changed his e-mail (perhaps he was hacked), but regardless, no one is on Ebay giving things away, and it appears he is doing what he can to keep up with his customers. Ebay and Paypal take enough of our money when we sell-- at least as buyers we can be honest.
 
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